Emails such as “Action Taken on Your EA Account” or “We’ve taken action on your EA account” are commonly associated with situations where EA has detected rule enforcement, security concerns, or suspicious activity on an account.
While unsafe FC Coins transfers from untrusted sellers can increase the risk of EA detection—especially when risky transfer methods are used—these emails are not exclusive to EA FC Coin purchases. EA sends similar messages for a wide range of reasons, including gameplay behavior, security issues, payment problems, or reports made by players.
To date, MrGeek has not received any reports or complaints from its customers regarding EA warning emails or account penalties. Despite processing hundreds of FIFA coin transfers daily, we have maintained a clean track record with no negative incidents. transparency and account safety are our top priorities. You can read real, verified customer feedback on Trustpilot, where users share their honest experiences with our service.

What Is the “Action Taken on Your EA Account” Email?

When EA sends an email called “Action Taken on Your EA Account,” it means EA has already taken action on your account, not that something may happen later. The action could be due to breaking rules or bad behavior, suspicious activity on the account, security protection such as temporarily locking the account, or a report from another player.  receiving this email does not always mean you are banned. The action could be as minor as a warning, a temporary restriction or suspension, or, in serious cases, a permanent ban.

Common Reasons You Might Receive “Action Taken on Your EA Account” Email

EA does not always give detailed explanations, but the most common triggers include:

• Inappropriate behavior: This includes toxic chat, harassment, hate speech, or abusive language in-game or via EA services.
• Cheating or exploiting: Using hacks, cheats, exploits, or third-party software to gain an unfair advantage.
• Suspicious account activity: Unusual login locations, account sharing, or signs your account may have been compromised.
• Breaking community guidelines: Posting inappropriate content, offensive usernames, or violating fair play rules.
• suspicious purchase activity.

What Kind of “Action” Can EA Take o EA Account?

The action mentioned in the email can vary in severity. Common actions include:

• Warning – A notice without immediate restriction
• Temporary suspension – Loss of access for a set time
• Permanent ban – Account access removed indefinitely
• Feature restrictions – Chat bans, online mode restrictions, or marketplace bans

The email usually confirms that an action has already been applied—it is not a warning that something might happen.

What Should You Do After Receiving “Action Taken on Your EA Account” Email?

• Check the email sender: Only trust official EA domains
• Do not enter your password or personal data via links in emails unless you verified the link goes to an official EA site.
• Log in to your EA account and check your account status 
• Check whether the action is temporary, limited, or appealable
• Review EA’s User Agreement and Rules of Conduct
• If you think the action was a mistake, appeal through EA Help Aggressive or emotional messages reduce your chances of success.

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FAQ about We’ve taken action on your EA account

How do I know if EA banned me?

Go to the EA Penalty History tool and sign in with your EA Account. You'll see a list of violations under the Your violations section on the summary page.

What’s the Difference Between Soft Bans, Coin Wipes, and Hard Bans?

A soft ban is a temporary restriction, usually lasting 24–72 hours, often triggered by minor issues like playing too many matches. You can still play, and it lifts automatically. A coin wipe is not a ban but a reset of coins if EA detects irregular or unsafe activity; you can still use the Transfer Market. A hard ban (or market ban) is a serious, long-term restriction, usually blocking Transfer Market access, and occurs after significant rule violations—it can last until the next game season.

How long do EA soft bans last? 

EA soft bans are temporary restrictions, and their duration depends on what triggered the flag and how often it has happened before.
In most cases, EA soft bans last:

• 24 hours – Very common for first-time or minor issues
• 48–72 hours – Repeated or more suspicious activity
• Up to 7 days – Rare, usually after multiple prior flags

A soft ban usually lifts automatically once the time period ends—no appeal is required.

Conclusion

Receiving an EA email like “Action Taken on Your EA Account” can be stressful, but it does not always indicate a ban. These messages cover a wide range of situations—from security locks and warnings to coin wipes or suspensions. The key is to stay calm, check your account status, and follow EA’s rules. Using trusted and safe coin transfer methods, like those offered by MrGeek, significantly reduces the risk of receiving such emails. Prioritizing account safety and transparency ensures you can enjoy EA games without interruptions.